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Social Media

Barshgaar Tariq · 10 Sept 2026 · 5 min read

Featured image for Inside Our 11-Step Social Media Workflow

Great social media isn't a burst of inspiration every morning. It's a system. Every account we manage runs through the same eleven steps, so nothing goes live that hasn't been planned, approved and measured.

Plan before you post

It starts with strategy and ideation: who we're talking to, what they care about, and which platforms they actually use. Those ideas become a content calendar that the client approves before a single asset is designed.

Create with approvals built in

Captions and creative are produced together, then go through a second approval round. Two checkpoints sound slow, but they remove the last-minute rewrites that derail most calendars.

  • Strategy & ideation
  • Calendar & approvals
  • Captions & content
  • Final approvals & scheduling
  • Publishing, monitoring & reporting

Listen, respond, report

Once content is live, we monitor comments, mentions and DMs. Customers now visit your social pages instead of calling a helpline — every response is a chance to turn an enquiry into a relationship. Each cycle ends with a report of posts, key learnings and analytics that shapes the next calendar.

Businesses are no longer offline — and neither should your customer service be.

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